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Privacy Policy

We value you as a customer and respect your right to privacy. We know that you purchase our products and services because you trust that we stand behind our promises. We pledge our commitment to treat your information responsibly. We created this privacy policy to show you that we are working hard to protect your privacy.

Information sharing and opt out
We do not sell your personal information to anyone for any reason. We do not share it, except for the reasons described below, which are permitted by federal and state law. Therefore, there is no need for you to opt out. If we change our policy, we will tell you and give you a chance to opt out before we share your information.

Confidentiality and security
We use physical and technical safeguards to protect your information. We restrict access to your information to those who need it to perform their jobs. Third-party business partners are bound by law to use the information only for our purposes. They may not disclose it or use it in any other way. We comply with all data security laws.

Collecting your personal information
We collect personal information about you from different sources. For example, we collect information you send us on applications and forms. We also collect information from your transactions with our sister companies, others, or us. We may collect information from a consumer-reporting agency or a medical provider. This collection depends on the product or service you request.

Disclosing your personal information
We do not sell your information to anyone. We may disclose this information to a business that carries out services and marketing for us. We may disclose your information as required or permitted by law. We may disclose your information for a legal or regulatory purpose. These include the following types of information.

  • We may disclose information we receive from you on applications or other forms. This may include your name, address, beneficiaries, Social Security number and family member information. This may also include assets, income, and the property address and value.
  • We may disclose information from your transactions with our sister companies, or us. This may include your account balance, policy coverage, and payment history. This may also include premium paid, preferences, claims, and purchase method.
  • We may disclose information we receive from a consumer-reporting agency or other report. This may include, your credit report, motor vehicle and driver data. This may also include medical and employment data, loss history reports, and other driver data. This disclosure depends on the products you select.
  • We may disclose information to companies that perform marketing services on our behalf. As permitted by law, we may disclose some information to other financial institutions with which we have joint marketing agreements.

Using your medical information
We sometimes must collect medical information to provide you a product or to pay a claim. We do not use or share it for any purpose, except the following:

  • Underwriting insurance
  • Administering your policy, account, or claim
  • As required or permitted by law
  • As otherwise authorized by you

Internet Policies
What information does Waypoint Insurance Advisors, Inc. collect from Web sites? Waypoint Insurance Advisors, Inc. may collect the information you provide when you:

  • Request information from the Waypoint Insurance Advisors, Inc. Web site
  • Use online tools and calculators
  • Apply online for products
  • Subscribe to online services
  • Complete an online form
  • Conduct transactions online
  • Apply for a job online

Waypoint Insurance Advisors, Inc. contracts with certain unaffiliated business partners who help us deliver online products and services. They may keep the information you provide. Other online activities are listed below.

Visitor Data

  • Waypoint Insurance Advisors, Inc. collects site-aggregate and customer-specific information about the pages you view on our site. We log IP addresses, browser and platform types, domain names, access times and referral data. We also collect information a customer volunteers on surveys and electronic forms. This information is used to improve our Web site.
  • Waypoint Insurance Advisors, Inc. gathers data on its Web site. This is a standard industry practice and is used to find out how visitors use our site. We collect aggregate information on the public areas of our Web site. We also collect information on an individual basis on areas of our Web site that require visitors to logon using an ID and password. We may collect the following data:
    • How many people visit our Web site
    • The pages they visit and the features they use
    • How long they stay on our Web site
    • The Web site people come from before reaching our Web site

Use of "Cookies"
We store a cookie on your computer when you visit our Web site. A cookie is a tiny piece of information that is required to create and maintain a secure session. Cookies let you request information and do business online. Cookies do not have confidential or personal information. They do not track a user after leaving our Web site. We use a third-party tracking utility, which may set cookies, to analyze how users move within our Web site.

Other Online Security
We also use a Secure Sockets Layer (SSL). This keeps all information confidential when it is sent between our Web site and your computer.

E-mail
We keep the e-mail you send to us. If you agree to receive e-mail messages from us, we will keep the information you give us to send e-mail of specific interest to you. If you choose to send us e-mail, we keep your e-mail, your e-mail address, and our reply. Please be careful about the information you give us in e-mail. As with any public Web site, this communication may not be secure.

Web Links
It is important to note that other companies or organizations may have links on the Waypoint Insurance Advisors, Inc. family of Web sites. We are not responsible for the collection, use, or security of information by the companies or organizations outside of the Waypoint Insurance Advisors, Inc. family of companies. Please read the privacy policy of Web sites reached through the use of links from the Waypoint Insurance Advisors, Inc. family of Web sites.

Why does Waypoint Insurance Advisors, Inc. collect information on its Web site?
Waypoint Insurance Advisors, Inc. or our business partners use the information from our Web sites for many purposes:

  • Edits and feedback
  • Marketing and promotions
  • Analysis of user behavior
  • Product development
  • Content improvement
  • Informing advertisers how many visitors have seen or clicked on their advertisements
  • Customize Web site content and layout

What happens if Waypoint Insurance Advisors, Inc. changes its privacy policy?
If we decide to change our privacy policy, we will post the changes on our homepage. This way you always know what information we collect, how we use it, and under what circumstances we disclose it.

If we decide to use your personal information in a different way than for the use that we told you when we collected it, we will notify you by posting a note on our Web site for 30 days.

Questions
We value our customers and want you to understand how we use the information we collect. Please contact us if you have any questions about our privacy policy.

We will provide you a copy of your personal information that we control and can reasonably retrieve. To access your information, you must provide the following:

  • All policy numbers you want to access.
  • Please sign your request and have your signature notarized. This ensures the identity of the person requesting the information.
  • We do not currently charge a fee to cover the cost of providing you with a copy of this information. However, we do reserve the right to charge a small fee in the future.
  • You may request that we correct your personal information in our files. Please note that we do not control information provided by third parties. So, you will need to contact the third party to correct any information from them.
  • Sometimes we obtain your consumer or credit report. If so, you may request the credit-reporting agency's name and address. You may ask the agency to give you a copy of your report.

Please send any inquiries to us at:

Waypoint Insurance Advisors, Inc.
ATTN: Privacy Department
7900 Excelsior Blvd, Ste 100
Minneapolis, MN 55343

When you write to us, please include your name, address, and policy number, and your agent name and number, if you know it. You can contact your agent to change information that we control, such as your address. Or, you may contact your Waypoint Insurance Advisors, Inc. customer service representative. The phone number is in your policy packet.

This privacy statement describes our privacy practices for both current and former customers. We will provide one copy of this notice to joint policy or contract holders. Please share this information with everyone covered by your policy or contract. If you request, we will send more copies of this statement.

Thank you for choosing Waypoint Insurance Advisors, Inc.. We look forward to building a lifetime relationship with you.

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Our Location

Waypoint Insurance Advisors

7900 Excelsior Blvd, Suite 100
Minneapolis, MN 55343
Main office: 952-835-4848
Fax: 952-470-2142

Our Providers

Testimonials

Waypoint provides high-quality professional results for all your insurance needs. In my case, they were able to get me the highest-quality coverage for less money. In addition, they made recommendations that increased my protection. Waypoint surpassed my expectations! Call them today if you’re looking for the best.

Not only are they very knowledgeable about the industry, but they are willing to go the extra mile to find the best rates and policy for your family’s needs. They are very responsive to phone calls and emails and always make themselves available to answer and help with any questions that arise. We wouldn’t even consider going elsewhere. Waypoint came highly recommended by a friend, and we can definitely see why.

My family and I have been using Waypoint Insurance Advisors for many years and it’s for one reason: Personal Service. In an age of impersonal communications and a one-size-fits-all mentality, Waypoint stands out above the rest with their dedication to finding ME the right product at the right price, all with a personal touch. I highly recommend Waypoint.

I have worked with other insurance providers in the past who have claimed to be able to provide the best protection for the lowest price and never found one as honest and dedicated as Waypoint. They took the time to find out what I needed to have done and was able to increase my protection at the same time lowering my costs. Waypoint’s first concern is your concern. They put the customer first and this is what I was looking for in choosing an insurance agent.

Waypoint is extremely responsive and offers a personal touch second to none in my experience with insurance companies. It’s comforting to know I have a local insurance agent that is only a phone call away, no 1-800 numbers! I have referred many families to Waypoint and will continue to do so.